Terms of Service

Last Updated: October 2026

Welcome to PepperKing.com.

These Terms & Conditions govern your use of the Pepper King website and your purchase of products through our online store. By accessing this website, submitting an order, or purchasing from Pepper King, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or place an order.

About Pepper King

Pepper King sells a range of products that may include hot sauces, BBQ sauces, wing sauces, spices, pepper seeds, spicy candy, honey, digital downloads, and other related products.

Product selection, pricing, availability, packaging, and specifications may change from time to time.

Website Use

You agree to use PepperKing.com only for lawful purposes.

You may not:

  • Attempt to interfere with the operation or security of the website
  • Use the website for fraudulent purposes
  • Attempt to gain unauthorized access to website systems or customer information
  • Copy, reproduce, or commercially distribute website content without permission
  • Submit false or misleading information
  • Use automated tools in a way that interferes with normal website operation

Pepper King reserves the right to restrict or terminate access to the website where misuse is suspected.

Product Information

We make reasonable efforts to accurately display product descriptions, photographs, ingredients, sizes, heat levels, pricing, and other product information.

However, packaging, labels, ingredients, colours, appearance, and product details may occasionally change.

Images displayed on the website are intended to represent the product as accurately as reasonably possible, but minor differences may occur.

Heat Levels

Pepper King products may vary substantially in heat level.

Any heat ratings, Scoville ratings, descriptions, charts, or similar information are provided as general guidance only. Individual sensitivity to spicy foods can vary greatly.

Customers are responsible for choosing products appropriate for their own tolerance.

Extra-hot products should be handled and consumed carefully.

Allergies and Dietary Requirements

Customers are responsible for reviewing available ingredient and product information before consuming Pepper King products.

If you have allergies, sensitivities, dietary restrictions, or concerns about a particular ingredient, please contact Pepper King before purchasing or consuming the product.

Do not rely solely on general website descriptions when making decisions relating to serious allergies or medical dietary requirements.

Pepper Seeds and Growing Results

Pepper King may sell pepper seeds intended for home growing.

Seed germination and plant performance can be affected by temperature, moisture, soil conditions, growing methods, storage, climate, pests, disease, and other factors outside Pepper King’s control.

For that reason, Pepper King cannot guarantee a specific germination rate, plant yield, pepper size, heat level, or growing result unless expressly stated otherwise.

Pricing

Prices displayed on PepperKing.com are shown in the currency indicated on the website and may change without notice.

Applicable taxes, shipping fees, delivery charges, or other costs may be calculated during checkout.

If a pricing or listing error occurs, Pepper King reserves the right to correct the error and, where necessary, cancel or adjust an affected order before fulfillment.

If payment has already been collected for an order that cannot be fulfilled, the appropriate amount will be refunded.

Orders

Submitting an order does not necessarily guarantee acceptance.

Pepper King may refuse or cancel an order where reasonably necessary, including in cases involving:

  • Product unavailability
  • Incorrect pricing
  • Payment issues
  • Suspected fraud
  • Shipping restrictions
  • Incorrect customer information
  • Website or inventory errors

If an order is cancelled after payment has been processed, the applicable refund will be issued.

Shipping and Delivery

Shipping and delivery times provided by Pepper King or a shipping provider are estimates unless expressly stated otherwise.

Delivery delays may occur due to weather, courier delays, high order volumes, remote destinations, incorrect address information, or circumstances outside our control.

Customers are responsible for providing accurate shipping information.

Pepper King is not responsible for delays caused by incorrect or incomplete address information provided during checkout.

Digital Downloads

Certain Pepper King products may be provided digitally.

Digital products are intended for personal use unless otherwise stated.

You may not reproduce, resell, redistribute, publish, upload, or commercially exploit Pepper King digital downloads without written permission.

Access to a digital download does not transfer ownership of the copyright or other intellectual property associated with that material.

Intellectual Property

Unless otherwise stated, the content on PepperKing.com belongs to Pepper King or is used with permission.

This may include:

  • Text
  • Product names
  • Logos
  • Photography
  • Graphics
  • Videos
  • Recipes
  • Charts
  • Digital downloads
  • Product descriptions
  • Website design elements

Content may not be copied, reproduced, republished, sold, or distributed for commercial purposes without prior written permission.

Reviews and User-Submitted Content

If you submit a product review, testimonial, photograph, comment, or other content to Pepper King, you confirm that you have the right to submit that material.

Pepper King may use submitted reviews or testimonials for website, promotional, or marketing purposes where permitted by law.

We reserve the right to remove content that is fraudulent, abusive, misleading, unlawful, or otherwise inappropriate.

Refunds and Returns

Refunds, returns, exchanges, damaged orders, and related requests are handled according to the Pepper King Refunds & Returns Policy.

That policy forms part of these Terms & Conditions.

Limitation of Liability

To the extent permitted by applicable law, Pepper King is not responsible for indirect, incidental, or consequential losses arising from the use of the website or products purchased through it.

Nothing in these Terms & Conditions excludes rights or remedies that cannot legally be excluded under applicable consumer protection law.

Third-Party Services

PepperKing.com may use or link to third-party services, including payment processors, shipping providers, social media services, and other websites.

Pepper King is not responsible for the availability, content, security, or policies of independent third-party services.

Changes to These Terms

Pepper King may update these Terms & Conditions when necessary.

Changes will be posted on this page with an updated revision date. Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.

Governing Law

These Terms & Conditions are governed by the applicable laws of the Province of Alberta and the federal laws of Canada that apply within Alberta.

Any rights available to consumers under applicable Canadian or Alberta consumer protection laws remain unaffected.

Contact Us

Questions about these Terms & Conditions can be directed to:

Pepper King
Phone: +1-403-510-6705
Email: doyle@pepperking.com
Service Area: Airdrie, Cochrane, Crossfield & Surrounding Areas, Alberta, Canada