Privacy Policy

Last Updated: October 2026

Pepper King respects your privacy and is committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, subscribing to our newsletter, or otherwise interacting with our business.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

When you use the Pepper King website, we may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Information submitted through contact forms
  • Newsletter subscription information
  • Any other information you choose to provide when communicating with us

When you place an order, payment information may be processed by third-party payment providers. Pepper King does not necessarily store complete credit card or payment information directly on its own systems.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website activity.

How We Use Your Information

Information collected through our website may be used to:

  • Process and fulfill orders
  • Arrange shipping or delivery
  • Respond to questions and customer service requests
  • Communicate about an existing order
  • Send newsletters or promotional emails when you have subscribed
  • Improve our website, products, and customer experience
  • Detect or prevent fraudulent or suspicious activity
  • Maintain website security
  • Comply with legal, accounting, or regulatory requirements

We only use personal information for legitimate business purposes or as otherwise permitted or required by applicable law.

Online Orders and Payments

When purchasing products through PepperKing.com, you may be asked to provide information necessary to complete your transaction.

Payment processing may be handled by third-party service providers. These providers may collect and process your information according to their own privacy policies and security practices.

Pepper King does not sell your personal information.

Cookies and Website Analytics

Our website may use cookies and similar technologies to remember preferences, support website functionality, understand how visitors use the site, and improve overall performance.

We may also use analytics services that collect information about website traffic and visitor behaviour.

You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.

Email Marketing

If you subscribe to the Pepper King newsletter, we may send you emails about new products, promotions, events, company news, and other updates.

You can unsubscribe at any time using the unsubscribe link included in marketing emails.

Transactional communications relating to an order or customer service request may still be sent when necessary.

Sharing of Information

Pepper King may share personal information with third parties when necessary to operate our business, including service providers that assist with:

  • Payment processing
  • Website hosting
  • Email delivery
  • Shipping and order fulfillment
  • Website analytics
  • Ecommerce functionality
  • Technical support

We may also disclose information when required by law or when reasonably necessary to protect Pepper King, our customers, or others.

We do not sell or rent personal information to third parties for their own marketing purposes.

Data Security

Pepper King takes reasonable steps to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to complete transactions, maintain business and accounting records, respond to customer inquiries, comply with legal requirements, and operate our business.

Third-Party Websites

Our website may contain links to third-party websites or services.

Pepper King is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to personal information we hold about you, ask for corrections, or request deletion of certain information.

Some information may need to be retained for legal, accounting, transaction, fraud-prevention, or business record purposes.

To make a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

Pepper King may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

Contact Pepper King

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Pepper King
Phone: +1-403-510-6705
Email: doyle@pepperking.com
Service Area: Airdrie, Cochrane, Crossfield & Surrounding Areas, Alberta, Canada